Uhonda Wins Highest Award in Customer Satisfaction!
University Honda as again won the highest award given to Honda Dealers across America! For the 5th time, UHonda has been rated in the top 8th percent of US dealers for outstanding customer service. Dealers who win this award must accomplish a variety of goals set by the American Honda Motor Company:
- One goal is to sell a lot of cars! For 2013, Staff_Photo_CCUniversity Honda out-sold its zone objectives! That means the the inventory was strong and the deals were great!
- Qualifying dealerships that met their zone objectives must also achieve a minimum YTD customer score of 97/100 for sales satisfaction and vehicle condition/quality
- The Service Dept. evaluation requires qualifying dealers to score a minimum YTD score of 91 percent on the Customer Service Experience (CSE) E-Survey
- Service Retention is also observed. Dealers must show they’ve maintained a repeat customer base and added new customers.
- Winning Dealerships must be Image-Approved, as determined unanimously by the zone management team. This means the facility must be up to scale in all appearance statues and customer amenities.
What this means to past customers and future customers is this: University Honda is a great place to buy a car. The Staff is professional, courteous, and competitive. Customers in 2013 voted and University Honda won! Thank you Corvallis and surrounding cities for allowing us to serve you.
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Latest Reviews Read More
Davy R.A Google Review
University Honda has master HONDA technicians which is very rare. I see people complain that they can't get their car into service immediately. YES, this is true at times. University Honda has taken alot of the Corvallis market, not just hondas, but other brands too. But it's worth it....just like when you wait in line for that burrito you saw on YELP. They have other AMAZING services like professional car details, dent removals, windshield replacements, Thule racks, and dog accessories for your car. I got all the dents taken out of my 2010 Honda element last week!
Jay R.A Google Review
Found the used car that we wanted at University Honda online, and went in hoping to buy it. The salesperson Michael really bent over backwards to make our deal happen! We feel like he went to bat for us and we are so happy we were able to stay local to buy this car for our college kid. We recommend working with Michael Anthony when you go to University Honda! Shoutout to Kytta who jumped in to help too!
Davis W.A Google Review
I recently purchased a used Honda from University Honda and was impressed and relieved by how the sales staff and financiers conducted themselves. This was the most pleasant car purchase I've ever made. No sales pressure, no slimy tactics or tricks. Genuine smiles. I recommend. A++++
Nellyda A.A Google Review
These guys saved my life this week. OK not literally, but their kindness and great service was exactly what I needed today. I've been getting service their things like brakes and oil changes for the last year or so. Today I brought my car in for what I thought was a bad alternator. They checked everything charge my battery inspected my brakes and left a mint on my dashboard. All of this for no charge! That's right people zero dollars for amazing service. I'm not saying you'll get your service for free but they were conscientious and checked up on everything and didn't charge me for it. They are friendly; they like my dog ; they remember me... just good neighborhood service with high-end dealership qualities.
Tammy H.A Google Review
I brought my van to University Honda after a battery store told me my battery cables needed replaced. I was quoted an amount for replacement of both cables and the battery. After they looked closer, they determined it was going to cost a little more due to some extra work. I ok'd the cost and gave the go-ahead. When they called to let me know my van was ready for me, I was informed that the amount was lower than even the initial quote had been. It turned out, the cables just needed a serious cleaning. So instead of going forward with the full replacement, they cleaned my cables and replaced my battery, and in the end, saved me several hundred dollars in repairs. I appreciate the honesty and integrity of the service department employees, as well as the understanding they showed in regards to my financial needs. I can't thank you enough.
Kimberly F.A Google Review
Yesterday I brought home a brand new HR-V from University Honda. I was very impressed with the friendliness of the staff including owner Ron and his son Kirk. I was greeted immediately and showed many different lease options as requested. I felt very confident selecting the best option for myself, and was happy with the quickness of the approval and lease signing process. It was well worth the drive from Portland and I plan to come back again when the time comes for my next car.
Steve B.A Google Review
My wife and I were in today at University Honda where our CRV was receiving service. While there, we met Mr. Jason Burcina of University. Jason was most friendly and spent a good amount of time patiently explaining the features of two different models we're interested in. His product knowledge and delivery of the information was most impressive. We have always been treated very nicely by all the university staff we've met and that is one of several reasons we will most likely purchase our next new vehicle from University Honda. Thank you for always treating us respectfully and friendly.
