University Honda as again won the highest award given to Honda Dealers across America! For the 5th time, UHonda has been rated in the top 8th percent of US dealers for outstanding customer service. Dealers who win this award must accomplish a variety of goals set by the American Honda Motor Company:
One goal is to sell a lot of cars! For 2013, Staff_Photo_CCUniversity Honda out-sold its zone objectives! That means the the inventory was strong and the deals were great!
Qualifying dealerships that met their zone objectives must also achieve a minimum YTD customer score of 97/100 for sales satisfaction and vehicle condition/quality
The Service Dept. evaluation requires qualifying dealers to score a minimum YTD score of 91 percent on the Customer Service Experience (CSE) E-Survey
Service Retention is also observed. Dealers must show they’ve maintained a repeat customer base and added new customers.
Winning Dealerships must be Image-Approved, as determined unanimously by the zone management team. This means the facility must be up to scale in all appearance statues and customer amenities.
What this means to past customers and future customers is this: University Honda is a great place to buy a car. The Staff is professional, courteous, and competitive. Customers in 2013 voted and University Honda won! Thank you Corvallis and surrounding cities for allowing us to serve you.